Shoprite Part-Time Jobs For December
Closing Date
2026/10/27
Reference Number
SHO261014-2
Job Title Support Specialist
Job Type Full Time
Location – Country South Africa
Location – Province Western Cape
Location – Town or City Cape Town, Brackenfell
About the role Join Shoprite as a Support Specialist based totally in Cape Town, Brackenfell, the place you will leverage your understanding in technical support, consumer service, and administrative competencies to beautify operational effectivity inside a main retail environment. This full-time position requires talent in troubleshooting, hassle resolution, and verbal exchange technologies, with a center of attention on turning in timely, high quality guide to interior teams. As a key contributor, you will manipulate provider requests, keep machine integrity, and collaborate throughout departments to make sure seamless commercial enterprise processes. This role presents the probability to increase your profession inside South Africa’s biggest meals retailer, benefiting from a dynamic work lifestyle dedicated to innovation, worker growth, and neighborhood impact. Ideal candidates will display robust organisational abilities, a solutions-oriented mindset, and ride with aid structures in administrative contexts. Embrace a function the place your contributions pressure patron pride and operational excellence in a swiftly evolving retail industry.
What you will do
Events Coordination:
- Execute match logistics to make sure all important points are managed effectively.
- Gather vital substances and assets for events.
- Provide on-site aid at some stage in occasions to make certain easy operations.
- Attend to post-event remarks and reviews for future improvements.
Stakeholder Engagement:
- Attend to stakeholder inquiries and furnish well timed responses.
- Facilitate ordinary check-ins with stakeholders to acquire feedback.
- Support relationship-building efforts to decorate collaboration.
- Utilise equipment and structures to preserve fine stakeholder communication.
Communication Facilitation:
- Utilise conversation equipment to streamline records sharing.
- Conduct evaluation of conversation drift to become aware of areas for enhancement.
- Report on verbal exchange effectivity to the assigned Executive(s).
- Investigate any obstacles to wonderful verbal exchange and suggest solutions.
Document Administration:
- Adhere to desirable documentation requirements to keep confidentiality and compliance.
- Process correspondence in a well timed manner to make certain environment friendly communication.
- Align to the executive’s desired codecs and templates for documentation.
- Provide everyday updates on file fame and pending actions
Project Assistance:
- Support mission administration duties by using preserving schedules and monitoring progress.
- Research applicable records and records to inform task decisions.
- Execute task deliverables on time and inside finances constraints.
- Escalate any project-related troubles to the government for well timed resolution.
Process Improvement:
- Investigate present workflows to perceive inefficiencies or bottlenecks.
- Conduct evaluation of modern techniques and advocate enhancements.
- Align to nice practices in operational effectivity and effectiveness.
- Train crew participants on up to date approaches to make sure clean implementation.
What you bring
Diploma or certificates in Office Management or a associated subject (essential).
Minimum of two years’ journey aiding Executive roles, with a robust appreciation of challenge offerings (essential).
Proficient in Microsoft Office Suite, consisting of Word, Excel, PowerPoint, Teams, and Outlook (essential).
Experience in a retail or FMCG surroundings (desirable).
Excellent organisational and time administration skills, with the capacity to prioritise and control a couple of duties effectively.
Strong verbal exchange skills, each written and verbal, with the potential to carry statistics actually and succinctly.
Demonstrated capability to work beneath stress in a fast-paced and altering environment.
Proactive and influenced self-starter with a solutions-oriented mindset.
Collaborative group participant with the capacity to construct and hold robust inside and exterior relationships.
Competent in technique enchancment initiatives and dedicated to non-stop getting to know and innovation.