Boxer Superstore
Location – Country South Africa
Minimum Education Level Grade 12 | National Certificate
Job Advert Summary
Boxer Superstores is searching for a committed and detail-oriented Returns Supervisor to be a part of our crew at the Cape Town Distribution Centre. This position is crucial in preserving the integrity of our inventory with the aid of managing all save returns effectively and making sure suited techniques are accompanied for claims, write-offs, and dealer returns.
Purpose of the Role:
To make sure that all inventory back from shops is acquired in exact condition, processed correctly, and both re-entered into the DC, back to suppliers, or written off the place necessary.
Minimum Requirements
Minimum Requirements:
Grade 12 (Matric)
Minimum five years’ relevant journey in warehousing/logistics
Supervisory ride essential
Experience the usage of WMS (Warehouse Management Systems)
Strong administrative and reporting skills
Proficiency in Microsoft Excel
Solid grasp of warehouse and logistics operations
This position is perfect for any individual who is:
Meticulous and organised
Experienced in warehouse operations
Able to lead and encourage a team
Skilled at managing returns and claims processes
Confident the usage of structures and Excel for monitoring and reporting
Duties and Responsibilities
Key Responsibilities:
Returns Management
Liaise with receiving managers through email/phone to coordinate save returns
Ensure suitable IBT techniques are followed
Receive and confirm back stock
Charge transporters for damages (where applicable)
Process returns to suppliers or write-offs as required
Receiving Support
Handle broken inventory acquired at the DC
Immediately provoke provider claims (CCV), grant driver and DC with copies
Ensure admin strategies all fundamental declare paperwork
Write-Offs
Manage and record all broken inventory from returns or inside the warehouse
Remove broken inventory from stock and vicinity on inventory hold
Process inventory for write-off and control upliftment with suppliers
Staff Supervision
Oversee returns region and make sure team of workers comply with right sorting procedures
Authorise and coach on write-offs
Provide coaching and help to staff
Assist with coaching of new and modern-day group members
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