Markham – Mall of Africa
Job Description
Responsibilities:
Driving turnover to make certain the fulfillment of objectives
Controlling prices
Managing inventory losses to make sure shrinkage is in line with the Company preferred
People management, which includes recruitment, improvement of staff, worker relations, overall performance administration
Executing in-store merchandising approach and requirements
Ensure client delight by using executing our consumer provider method and pleasant the needs of our clients
Qualifications & Exprience:
A Matric certificate.
Minimum three years retail journey with a minimal of 1 12 months save management experience.
Skills:
Builds Customer Loyalty
Customer Service Delivery
Customer Value Management
Customer-Focused Approach
Effectively Presents Solutions
Initiates Compelling Sales Conversations
Knows the Buying Influences
Leverages Digital Communications with Customers
Manages Resistance
Managing the Sales Process
Navigates Customer Challenges
Negotiation & Selling
Planning & Organizing
Policy & procedures
Strategic Sales Planning
Leadership
Behaviors
Action Oriented – without problems takes on new challenges and possibilities with a feel of urgency and eagerness
Builds Networks – establishes and nurtures inside and exterior relationships in order to create robust, and together beneficial, partnerships
Customer Focus – understands, anticipates, and meets the desires and expectations of customers
Directs work – successfully plans, organises and directs the things to do of persons or groups to gain favored outcomes
Drives Engagement – inspires, motivates and empowers men and women to go above and past for the advantage of the group and the organisation
Ensures Accountability – takes accountability and ensures others are held to account on agreed upon overall performance targets
Optimizes Work Processes – assesses and improves the efficiency, effectiveness, and satisfactory of more than a few work processes
Values variations – recognises, respects, and appreciates the various values, beliefs, and views of others