FIDELITY GROUP
Job Description
Reporting to : Technical Manager
Overall cause of the job: To manipulate and preserve high-quality inside Fidelity Secure Drive. Maintain and get to the bottom of purchaser associated issues. Present and shield Fidelity Secure Drive all fitment associated troubles the place required to make contributions each day to our mission of incomes the recognition that we furnish all our customers and companions with gold standard great science and statistics supported by means of first fee service. The incumbent need to uphold our promise to consumers that we go past the expected.
Duties & Responsibilities:
The job holder is required to manipulate and preserve all allotted resources.
Vehicle cleanliness
Traffic offences
Roadworthiness
Tools
Safekeeping of equipment are excellent and serviced.
Stock
Complete inventory take
Resolve all lacking stock.
Cell Phone
Devices are operational.
Monitor information usage.
Uniform
Maintain uniform.
Ensure easy and presentable as per Psira
Perform every day administration and obligations to make sure the clean going for walks of the technical function.
Perform workplace administrative feature w.r.t submitting of registers, updating of database etc.
Complete on the job coaching
With technicians the place required
Attend to all Complaints when required.
Offer product aid onsite and remotely.
Dealing with technical and consumer queries
Assist with fitments when required.
Complete hardware installations to the very best first-rate and inside the required timelines
Repair, Maintain and Installation of Tracking Systems
Maintain fitment quality.
Assist with technical critiques and repairs.
Implement new fitment strategies (OEM fitment guiding principle requirement implementation) Specialized fitment techniques.
Ensure that private hygiene is maintained (as per PSIRA),
Company uniform in right condition
Ensure familiarity and adherence to relevant agency insurance policies and procedures.
Attend and take initiative to improve personal skills.
Providing complete comments to inner position player
Minimum skills and experience:
Matric
Driver’s license (code B),
Clear Criminal Record
Psira Grade C
Trade take a look at in motor electrical electronics or comparable preferred,
Auto-electricians qualification advantageous,
At least 6-10 years’ journey in the fitment of car tracking equipment.
Attributes:
Action orientated.
Good fault discovering skills.
Attention to detail.
Problem Solving