Totalsports
Job Description
Responsibilities:
Driving turnover to make certain the success of goals
Controlling charges
Managing inventory losses to make sure shrinkage is in line with the Company widespread
People management, together with recruitment, improvement of staff, worker relations, overall performance administration
Executing in-store merchandising method and requirements
Ensure purchaser delight by way of executing our consumer provider method and satisfying the needs of our clients
Qualifications & Exprience:
A Matric certificate.
Minimum three years retail journey with a minimal of 1 12 months save management experience.
Skills:
Builds Customer Loyalty
Customer Service Delivery
Customer Value Management
Customer-Focused Approach
Effectively Presents Solutions
Initiates Compelling Sales Conversations
Knows the Buying Influences
Leverages Digital Communications with Customers
Manages Resistance
Managing the Sales Process
Navigates Customer Challenges
Negotiation & Selling
Planning & Organizing
Policy & procedures
Strategic Sales Planning
Leadership
Behaviors
Action Oriented – easily takes on new challenges and possibilities with a experience of urgency and eagerness
Builds Networks – establishes and nurtures inner and exterior relationships in order to create robust, and at the same time beneficial, partnerships
Customer Focus – understands, anticipates, and meets the wishes and expectations of customers
Directs work – correctly plans, organises and directs the activities of humans or groups to gain preferred outcomes
Drives Engagement – inspires, motivates and empowers folks to go above and past for the gain of the group and the organisation
Ensures Accountability – takes accountability and ensures others are held to account on agreed upon overall performance targets
Optimizes Work Processes – assesses and improves the efficiency, effectiveness, and nice of a number work processes
Values variations – recognises, respects, and appreciates the numerous values, beliefs, and views of others