Shoprite
Job Details
Closing Date
2026/07/16
Reference Number
SHO260709-12
Job Title Account Representative
Job Type Full Time
Location – Country South Africa
Location – Province Gauteng
Location – Town or City Centurion, Pretoria
Purpose of the Job
The overarching motive of this function is to be the interfacing and enterprise relational hyperlink to clients (including wholesalers) inside Transpharm. By the use of provided uncooked information and making use of primary analysis, the function seeks to recognize the patron make up inside an allotted region to create sales and provider possibilities for new and current customers. By developing tactical quick time period initiatives per customer, the key success factors in this position are measured in phrases of new patron acquisition, ongoing consumer retention, ongoing patron orders and improved spend. Furthermore, the function seeks to recognize the commercial enterprise mannequin and special client requirements. To construct partnering efforts in phrases of options and responsiveness to the identification and correction of limitations for the patron and possible customer.
This function will be required to:
Be a treasured crew participant inside the Sales and Service branch which represents Transpharm in offering the vital carrier to customers.
Mindfully appearing as a key hyperlink between Transpharm and new and/or current customers.
Participating in all factors of the Transpharm tactics of ordering, delivery, account administration etc.
Understanding client limitations and speaking these correctly to the respective areas within Transpharm.
For the assigned vicinity and purchaser base, constantly assessment statistics to examine the as-is procedure and associated overall performance towards to-be plausible situations and initiating dialogue and recommendations to constantly overview and enhance income and carrier possibilities collectively with all applicable stakeholders.
Job Advert Details
Basic records evaluation and possibility evaluation and motion plans Acquisition:
Secure, control and preserve the relationship and financial contribution to commercial enterprise with with new customers.
Retention:
Secure, control and keep the relationship and monetary contribution to commercial enterprise with with current customers.
Customer information integrity and Customer interfacing and/or impacting procedure monitoring and ongoing improvement.
Internal Reports, remarks and collaborating in broader initiatives (reducing monetary losses, facts integrity, governance and compliance, revolutionary thoughts and solutions)
Qualifications
Essential
Matric – National Senior Certificate NQF 4
Desirable
Postgraduate qualification in advertising or applicable alternate or enterprise associated certification or applicable guides – (preferred)
Valid driver’s license
Experience
Essential
at least two (2) years of journey in consumer income and service, ideally in the healthcare and/or retail pharmacy industries.
Desirable
Experience working in the veterinary and animal enterprise
Knowledge and Skills
Demonstrable information to wholesale and pharmacy operations, merchandise and offerings with particular journey working with excel/sheets primarily based uncooked records and simple evaluation utility blended with operational things to do applicable to constructing and keeping a consumer base, sales, service, ordering and achievement processes, income and income generation.
Exposure to unique acquisition and retention techniques that force retention and acquisition in a aggressive panorama (preferred)
Excellent verbal and written conversation skills
Strong prioritization and time administration skills
Resilience and adaptability
Analytical and problem-solving skills
Computer literacy (Competence in Excel, Word and PowerPoint)